SHIPPING POLICY — Dr. Kegel's Copper Ware

Processing Time: Orders are processed within 1-2 business days of purchase.

Shipping Time: This product ships internationally and typically takes 12-21 business days to arrive, depending on your location. Please allow up to 3 weeks for delivery before contacting us.

Shipping Confirmation: You'll receive a confirmation email with tracking information once your order ships.

Delays: Occasional delays can occur due to customs processing, high demand, or carrier disruptions. We appreciate your patience and will notify you of any significant delays affecting your order.

Shipping Rates: [Free shipping / flat rate of $X — insert your actual rate].

Address Accuracy: Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to incorrect address information provided by the customer.

Questions: Contact us at [support email] with your order number for any shipping inquiries.

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RETURN & REFUND POLICY — Dr. Kegel's Copper Ware

Due to the nature of this product, all sales are final. We do not accept returns or offer refunds for change of mind, incorrect expectations, or buyer's remorse.

Damaged Items Only: If your item arrives damaged or defective, you must contact us within 48 hours of delivery at [support email] with your order number and clear photos of the damaged item and packaging. Claims submitted after 48 hours, or without photo evidence, will not be eligible.

Approved damage claims will be resolved via [replacement / store credit / refund — pick one] at our discretion.

No Exceptions For: buyer's remorse, size/appearance not as expected, shipping delays, or items opened and used beyond initial inspection.

This policy is final and takes precedence over any verbal or written statement made outside of it.